For
the most part, I have flown without
a problem across the USA and to
various countries in Europe with my
folding bike packed within a soft
sided, rolling 29" suitcase (only
when traveling on low cost airlines
such as Go! Easy Jet was I surcharged
due to weight requirements). Regardless,
if you are concerned about being surcharged
for traveling with your Giatex, here
are a few tips.
1.
Check the airlines' size & weight
restrictions in advance.
According to various airline officials,
expect to pay extra when your bike
exceeds predetermined weight or size
restrictions. These restrictions vary
by airline but are typically based
upon the storage and weight limits
of the planes flown by that airline.
To avoid a nasty surprise, check the
website of the airline you are traveling
to discover their restrictions. Measure
the total dimensions (length + width
+ height) of your bag/suitcase to
confirm that it meets the requirements
of the airline(s) you intend to fly.
If the bag meets the size restrictions,
weigh the bag with the bike inside
to confirm that you also meet the
airlines' weight restrictions (especially
important when flying the low cost
airlines of Europe and Asia). See
baggage
restrictions for domestic USA carriers.
2.
Use curbside check-in.
Baggage porters earn a living from
their tips & are less likely to
assess baggage fees then check-in
agents, particularly when there's
the prospect of a tip.
3.
Join a major bike club.
As a member of various bicycle clubs/advocacy
groups, some airlines offer free or
discounted carriage of your bike.
Look at the benefits of some of the
national/international bike clubs.
If you like what you see, join up.
4.
Don't volunteer that you are traveling
with a bike.
Most airline agents realize that bike
carrying surcharges were meant to
apply to standard 26" bicycles;
however, due to vague and open-ended
airline baggage policies, some agents
will try to charge you even if your
bike meets the size and weight restrictions
(while other agents will not). Therefore,
the best advice is to be inconspicuous.
Don't leave your bike helmet or other
cycling related items in plain view
at the check-in counter. Don't voluntarily
tell the agent about the fabulous
bike trip you are taking or that you
just finished.
5.
Be nice.
Check-in agents deal all day with
frustrated/angry/agitated customers.
If you are cheerful and mind your
manners at check-in, you are far less
likely to experience problems.
6.
Ask for a manager.
If, despite your pleasant attitude,
the agent attempts to assess a surcharge
regardless that your bike bag meets
the size & weight restrictions,
ask for a manager. If you politely
explain to management that you specifically
purchased a bike and luggage that
meets their baggage requirements,
they should see reason and carry your
bike free of charge.
7.
Ask Customer Service for a refund.
If the check-in personnel demand a
surcharge, maintain a record of the
experience. Save your receipts and
take down the names of agent(s) involved.
After your trip, write a complaint
to the customer service department
for that airline. Even if you don't
get your money back, you may get a
discount on future travel.
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